FAQs

Can i get a free sample?

finnsuen2023-10-23T09:23:38+00:00Sorry, we do not provide free sample. But it will be refund for bulk order.

Can we have our logos on the watches?

finnsuen2023-10-23T09:28:16+00:00Yes. OEM is welcome and design services will be provided after order is placed.

Can you supply with Europe/USA/Australia/UK power plug?

finnsuen2023-10-23T09:25:46+00:00Yes ,we provide power plug by your standard.

Guarantee

finnsuen2023-10-23T08:36:25+00:00We stand by the quality of our products and are confident that you will be satisfied with your purchase. If, for any reason, you are not happy with our products, we offer a 30-day money-back guarantee. More

Shipping

finnsuen2023-10-23T08:31:42+00:00We offer free, safe no-contact delivery on orders over $199 and free returns with every order, no matter how big or small, Once you place an order, you should receive a tracking number within 1-2 business day. Then, it usually takes 1-3 business days for delivery. Note: Select products ineligble for free shipping where indicated. Additional shipping fees apply to AS. See Terms. More

Do you accept OEM/ODM service?

finnsuen2023-10-23T08:56:12+00:00Yes ,we do,we are a factory.

Do your products meet the US and EUR import standard?

finnsuen2023-10-23T09:07:04+00:00We have years of experiences in exporting products to North America, Middle east and Europe.

How long it will take to my country?

finnsuen2023-10-23T08:52:18+00:00For sample order, it takes 5-7 days by DHL/Fedex/UPS/TNT, For mass order, it takes 7-14days by DHL/Fedex/UPS/TNT or by Air; it takes 20-45days by sea.

How long will you ship the goods after full payment?

finnsuen2023-10-23T08:52:59+00:00For Sample order, we always have stock and will send out immediately; For mass order, it takes 20-50days.

Is your company a trading company or factory?

finnsuen2023-10-23T08:43:05+00:00Factory, we have our own assembling factory and cooperative case factory. Your are welcome to visit our factory in Shenzhen China.